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This version is outdated by a newer approved version.DiffThis version (26 Feb 2021 16:55) was approved by Robin Getz.The Previously approved version (23 Feb 2021 16:37) is available.Diff

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Table of Contents

Scopy troubleshooting guide

ADALM2000 doesn't show up

Make sure you install the latest driver -

Use compliant USB cable

Some USB cables are incapable of power delivery necessary to the ADALM2000 (or are just plain flakey). Please use the provided USB cable. Also in order to troubleshoot this, you try using two cables, plug in a separate cable to the USB connector for power delivery (to the USB power connector), while using the center USB connector for data transfer. If using two cables works, it normally means it's a cable, or voltage droop issue on the host.

INI files

Scopy.ini and Preferences.ini contain the user-settings that are saved in-between sessions. Sometimes these can get messed up and can cause problems. In order to reset them, go to: These file are located in:

  • Windows: C:\Users\<your_username>\AppData\Roaming\ADI Sometimes this is a hidden directory, and you unhide it.
  • Linux: /home/<your_username>/.config/ADI
  • Mac: /Users/<your_username>/.config/analog.com

and delete (or rename) Scopy.ini, Scopy.ini.bak, Preferences.ini, Preferences.ini.bak. The preference is to rename things with a different suffix, so if you need to report a bug, the file still exists.

Connecting through the network interface

If you are having trouble connecting through USB, you can always connect to the ADALM2000 through the network interface. The USB connection can cause all kinds of problems on various systems. In order to connect through the emulated network interface follow these steps.

Make sure you have the latest firmware

Visit the ADALM2000 firmware page https://github.com/analogdevicesinc/m2k-fw/releases.

Compare the latest firmware version on this page with the one you have installed. Follow these steps to update the firmware.

Uninstall and reinstall the software

  • Run a clean uninstall
  • Delete the ini files
  • Run a clean reinstall
  • Restart your computer after the clean install can fix your problems.

Run iio_info -a for board diagnostics

Download latest version of https://github.com/analogdevicesinc/libiio/releases .

Open a command prompt and run 

iio_info -a

or 

iio_info -u "ip:192.168.2.1"

university/tools/m2k/scopy-troubleshooting.1614354905.txt.gz · Last modified: 26 Feb 2021 16:55 by Robin Getz

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