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resources:eval:user-guides:inertial-mems:evaluation-systems:eval-adis-fx3-setup-troubleshooting [11 Feb 2021 17:53] – Ioana Chelaruresources:eval:user-guides:inertial-mems:evaluation-systems:eval-adis-fx3-setup-troubleshooting [17 Feb 2021 03:10] – Added links to the EVAL-ADIS-FX3 product page Juan Chong
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 ===== Downloading and Installing the FX3 Drivers and Software ===== ===== Downloading and Installing the FX3 Drivers and Software =====
  
-The EVAL-ADIS-FX3 includes a laundry list of hardware and software features designed to enable in-depth test and characterization of iSensor IMUs. To get started, we suggest you first download the [[https://github.com/analogdevicesinc/iSensor-FX3-Eval/releases|latest Evaluation GUI]] and FX3 [[https://github.com/analogdevicesinc/iSensor-FX3-API/blob/master/drivers/FX3DriverSetup.exe?raw=true|device drivers]] from our GitHub page.+The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] includes a laundry list of hardware and software features designed to enable in-depth test and characterization of iSensor IMUs. To get started, we suggest you first download the [[https://github.com/analogdevicesinc/iSensor-FX3-Eval/releases|latest Evaluation GUI]] and FX3 [[https://github.com/analogdevicesinc/iSensor-FX3-API/blob/master/drivers/FX3DriverSetup.exe?raw=true|device drivers]] from our GitHub page.
  
 Once downloaded, double click on ''%%FX3DriverSetup.exe%%'' and follow the install prompts. Once complete, the signed Analog Devices driver should be installed on your PC. Once downloaded, double click on ''%%FX3DriverSetup.exe%%'' and follow the install prompts. Once complete, the signed Analog Devices driver should be installed on your PC.
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 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:select_dut_dropdown.png?250|}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:select_dut_dropdown.png?250|}}
  
-<note important>If you have several FX3 boards connected to the same PC, another dialog box asking you to select a target FX3 board should pop up after clicking "Apply Device Settings." The drop-down menu will list the unique serial number of each EVAL-ADIS-FX3. The "activity" LED corresponding to the selected serial number will blink, indicating the target board. Once you've made a selection, click "OK."+<note important>If you have several FX3 boards connected to the same PC, another dialog box asking you to select a target FX3 board should pop up after clicking "Apply Device Settings." The drop-down menu will list the unique serial number of each [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]]. The "activity" LED corresponding to the selected serial number will blink, indicating the target board. Once you've made a selection, click "OK."
  
 {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:select_fx3.png |}} {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:select_fx3.png |}}
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 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:main_screen_disconnected.jpg}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:main_screen_disconnected.jpg}}
  
-<note warning>The EVAL-ADIS-FX3 supplies a 3.3V supply by default when connecting to an IMU but can also be configured to supply 5V by selecting a device profile for a sensor that requires it. You can always find the onboard sensor supply voltage and status on the main window shown here:+<note warning>The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] supplies a 3.3V supply by default when connecting to an IMU but can also be configured to supply 5V by selecting a device profile for a sensor that requires it. You can always find the onboard sensor supply voltage and status on the main window shown here:
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:supply_status.png?500|}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:supply_status.png?500|}}
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 </note> </note>
  
-Once at the main window, click on “Connect to FX3” to enable all GUI features. If the connection to the EVAL-ADIS-FX3 was successful, all of the Evaluation GUI utilities would activate. The iSensor FX3 Eval software assesses IMU Status by writing a randomly-generated number to the sensor module and reading it back. +Once at the main window, click on “Connect to FX3” to enable all GUI features. If the connection to the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] was successful, all of the Evaluation GUI utilities would activate. The iSensor FX3 Eval software assesses IMU Status by writing a randomly-generated number to the sensor module and reading it back. 
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:main_screen_connected.jpg}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:main_screen_connected.jpg}}
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 ==== "ERROR: FX3 Connection Lost" or "ERROR: No FX3 Board Connected" ==== ==== "ERROR: FX3 Connection Lost" or "ERROR: No FX3 Board Connected" ====
-These errors occur when the FX3 Evaluation GUI cannot detect or somehow loses connection with an active EVAL-ADIS-FX3 board.+These errors occur when the FX3 Evaluation GUI cannot detect or somehow loses connection with an active [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] board.
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:connection_lost.png}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:connection_lost.png}}
  
 === Is the USB cable plugged in? === === Is the USB cable plugged in? ===
-The EVAL-ADIS-FX3 must be plugged into a USB Type-A port capable of at least USB 2.0 speeds. USB hubs should be avoided since the USB protocol imposes artificial power limits when connecting through one. +The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] must be plugged into a USB Type-A port capable of at least USB 2.0 speeds. USB hubs should be avoided since the USB protocol imposes artificial power limits when connecting through one. 
  
 === Is the USB cable capable of transmitting data? === === Is the USB cable capable of transmitting data? ===
-Many USB cables that ship with mobile phones are **not** capable of transferring USB data and are designed for high-speed charging. We suggest using a high-quality USB C cable (like the one included with the EVAL-ADIS-FX3) to ensure reliable, robust communication. +Many USB cables that ship with mobile phones are **not** capable of transferring USB data and are designed for high-speed charging. We suggest using a high-quality USB C cable (like the one included with the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]]) to ensure reliable, robust communication. 
  
 === Does Windows detect the EVAL-ADIS-FX3? === === Does Windows detect the EVAL-ADIS-FX3? ===
  
-The Analog Devices FX3 bootloader is flashed to the onboard EEPROM as part of the EVAL-ADIS-FX3 manufacturing process. It can be verified by looking for a USB device named “Analog Devices FX3 Bootloader” in the Windows Device Manager.+The Analog Devices FX3 bootloader is flashed to the onboard EEPROM as part of the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] manufacturing process. It can be verified by looking for a USB device named “Analog Devices FX3 Bootloader” in the Windows Device Manager.
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:device_manager.jpg}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:device_manager.jpg}}
  
-If you’re unable to find the device, try resetting the FX3 by either unplugging the USB cable or pressing the reset button on the EVAL-ADIS-FX3. If this still doesn’t solve the issue, try pressing and holding the “RECOVERY” button while plugging the board into your PC. This will force the board to connect in recovery mode.+If you’re unable to find the device, try resetting the FX3 by either unplugging the USB cable or pressing the reset button on the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]]. If this still doesn’t solve the issue, try pressing and holding the “RECOVERY” button while plugging the board into your PC. This will force the board to connect in recovery mode.
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:reset_bootloader.jpg}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:reset_bootloader.jpg}}
  
 === Is the ribbon cable orientation correct? Are the ribbon cable or sensor connections shifted or offset? === === Is the ribbon cable orientation correct? Are the ribbon cable or sensor connections shifted or offset? ===
-The EVAL-ADIS-FX3 includes short-circuit protection on the sensor supply pins when using the onboard (USB) supply. Even so, it is still possible to exceed the USB current limits and force the EVAL-ADIS-FX3 to brownout. A connection issue like this can be harmful to both the EVAL-ADIS-FX3 and the host PC and may permanently damage either if not corrected immediately. +The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] includes short-circuit protection on the sensor supply pins when using the onboard (USB) supply. Even so, it is still possible to exceed the USB current limits and force the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] to brownout. A connection issue like this can be harmful to both the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] and the host PC and may permanently damage either if not corrected immediately. 
  
 === Was the EVAL-ADIS-FX3 exposed to extreme environments? === === Was the EVAL-ADIS-FX3 exposed to extreme environments? ===
-The EVAL-ADIS-FX3 was designed for bench evaluation, data capture, and characterization. Even though most iSensor portfolio devices are designed and validated to operate in extreme environments, the EVAL-ADIS-FX3 was not. Exposing the EVAL-ADIS-FX3 to environments outside of typical lab use may cause it to behave unreliably. +The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] was designed for bench evaluation, data capture, and characterization. Even though most iSensor portfolio devices are designed and validated to operate in extreme environments, the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] was not. Exposing the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] to environments outside of typical lab use may cause it to behave unreliably. 
  
 === Did you try to send the FX3 several commands during a long execution process? === === Did you try to send the FX3 several commands during a long execution process? ===
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 === Is the power selection jumper correctly set? === === Is the power selection jumper correctly set? ===
-The EVAL-ADIS-FX3 can either supply power to the sensor using an onboard linear regulator or bypass the onboard regulator and use an external power source. The jumper must be set to "USB" when using the onboard regulator, as shown below.+The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] can either supply power to the sensor using an onboard linear regulator or bypass the onboard regulator and use an external power source. The jumper must be set to "USB" when using the onboard regulator, as shown below.
  
 {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_11_.jpg?nolink&450 |}} {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_11_.jpg?nolink&450 |}}
  
 === Is the ribbon cable orientation correct? === === Is the ribbon cable orientation correct? ===
-It's common to invert (flip) the ribbon cable orientation when connecting the EVAL-ADIS-FX3 to a sensor coupon or breakout board. The correct cable orientation is shown below. +It's common to invert (flip) the ribbon cable orientation when connecting the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] to a sensor coupon or breakout board. The correct cable orientation is shown below. 
  
 {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_9_.jpg?nolink&450 |}} {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_9_.jpg?nolink&450 |}}
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 {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_10_.jpg?nolink&450 |}} {{ :resources:eval:user-guides:inertial-mems:evaluation-systems:image_from_ios_10_.jpg?nolink&450 |}}
  
-=== Was the correct profile for the sensor connected to the EVAL-ADIS-FX3 loaded? Was the correct register map loaded? ===+=== Was the correct profile for the sensor connected to the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] loaded? Was the correct register map loaded? ===
 The name of the active profile and register map can always be found on the main form, as shown below. The name of the active profile and register map can always be found on the main form, as shown below.
  
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 === Is the active SPI configuration valid for the sensor connected to the EVAL-ADIS-FX3? === === Is the active SPI configuration valid for the sensor connected to the EVAL-ADIS-FX3? ===
-It's possible to change the EVAL-ADIS-FX3 configuration such that it exceeds the SPI specifications listed on the sensor's datasheet. Reloading the device configuration by clicking "Select DUT Type" in the main window will always restore the SPI settings to a known-good configuration. +It's possible to change the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] configuration such that it exceeds the SPI specifications listed on the sensor's datasheet. Reloading the device configuration by clicking "Select DUT Type" in the main window will always restore the SPI settings to a known-good configuration. 
  
 === Are the SPI pins on the EVAL-ADIS-FX3 forced high/low? === === Are the SPI pins on the EVAL-ADIS-FX3 forced high/low? ===
-Some logic analyzers and in-circuit debuggers will hold GPIO lines at specific states such that either the EVAL-ADIS-FX3 or the sensor cannot source/sink enough current to force a transition. +Some logic analyzers and in-circuit debuggers will hold GPIO lines at specific states such that either the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] or the sensor cannot source/sink enough current to force a transition. 
  
 === Is the ribbon cable connected to the FX3 too long? === === Is the ribbon cable connected to the FX3 too long? ===
-The EVAL-ADIS-FX3 was not designed to drive long cable lengths without adding additional driver circuitry. As cable length increases, the SPI signal integrity will quickly deteriorate. Variables such as SPI SCLK rate and stall time will also influence the overall cable length. A long cable will usually result in zeros intermittently inserted in random registers and incomplete register writes. +The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] was not designed to drive long cable lengths without adding additional driver circuitry. As cable length increases, the SPI signal integrity will quickly deteriorate. Variables such as SPI SCLK rate and stall time will also influence the overall cable length. A long cable will usually result in zeros intermittently inserted in random registers and incomplete register writes. 
  
 ===== Reporting Errors and Generating Crash Reports ===== ===== Reporting Errors and Generating Crash Reports =====
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 ==== Generating a firmware error log ==== ==== Generating a firmware error log ====
  
-The EVAL-ADIS-FX3 firmware includes an error logging feature that stores any exceptions generated during operation into the onboard EEPROM. When reporting an issue, it’s helpful to provide this file since it will help us recreate and diagnose the issue's root cause. The firmware log is unique to each EVAL-ADIS-FX3 and is only transmitted to the PC when requested by the user.+The [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] firmware includes an error logging feature that stores any exceptions generated during operation into the onboard EEPROM. When reporting an issue, it’s helpful to provide this file since it will help us recreate and diagnose the issue's root cause. The firmware log is unique to each [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] and is only transmitted to the PC when requested by the user.
  
-To extract the firmware log, connector to the EVAL-ADIS-FX3 in question, navigate to the "Advanced" tab and click on the "Check FX3 Error Log" button. +To extract the firmware log, connector to the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] in question, navigate to the "Advanced" tab and click on the "Check FX3 Error Log" button. 
  
 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:firmware_error_log.gif|}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:firmware_error_log.gif|}}
  
-This window will list the number of errors logged in the EVAL-ADIS-FX3 EEPROM and allow you to extract a log file. This file contains firmware metadata and the exact line in the FX3 firmware where the error was generated. Providing this information greatly speeds up the debug process and plays a crucial role in determining the error's root cause.+This window will list the number of errors logged in the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] EEPROM and allow you to extract a log file. This file contains firmware metadata and the exact line in the FX3 firmware where the error was generated. Providing this information greatly speeds up the debug process and plays a crucial role in determining the error's root cause.
  
 ==== Locating the Eval GUI error log ==== ==== Locating the Eval GUI error log ====
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 {{:resources:eval:user-guides:inertial-mems:evaluation-systems:unhandled_exception_fx3.jpg?600|}} {{:resources:eval:user-guides:inertial-mems:evaluation-systems:unhandled_exception_fx3.jpg?600|}}
  
-Click [[resources:eval:user-guides:inertial-mems:evaluation-systems:eval-adis-fx3|HERE]] to go back to the EVAL-ADIS-FX3 landing page. +Click [[resources:eval:user-guides:inertial-mems:evaluation-systems:eval-adis-fx3|HERE]] to go back to the [[adi>EVAL-ADIS-FX3|EVAL-ADIS-FX3]] landing page. 
  
resources/eval/user-guides/inertial-mems/evaluation-systems/eval-adis-fx3-setup-troubleshooting.txt · Last modified: 28 Jul 2023 16:39 by Mark Looney

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