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This version (03 Sep 2020 13:39) was approved by Cristina Suteu.The Previously approved version (21 Apr 2020 12:28) is available.Diff

Scopy troubleshooting guide

INI files

Scopy.ini and Preferences.ini contain the user-settings that are saved in-between sessions. Sometimes these can get messed up and can cause problems. In order to reset them, go to:

Windows: C:\Users\your_username\AppData\Roaming\ADI

Linux: /home/user/.config/ADI

Mac: /Users/user/.config/analog.com

and delete Scopy.ini, Scopy.ini.bak, Preferences.ini, Preferences.ini.bak

Connecting through the network interface

If you are having trouble connecting through USB, you can always connect to the ADALM2000 through the network interface. The USB connection can cause all kinds of problems on various systems. In order to connect through the emulated network interface run these steps here

https://wiki.analog.com/university/tools/m2k/scopy?s[]=remote#connecting_to_a_remote_device

Make sure you have the latest firmware

Visit the ADALM2000 firmware page https://github.com/analogdevicesinc/m2k-fw/releases.

Compare the latest firmware version on this page with the one you have installed. Follow these steps to update the firmware: https://wiki.analog.com/university/tools/m2k/common/firmware

Uninstall and reinstall the software

  • Run a clean uninstall
  • Delete the ini files
  • Run a clean reinstall
  • Restart your computer after the clean install can fix your problems.

Run iio_info -a for board diagnostics

Download latest version of https://github.com/analogdevicesinc/libiio/releases .

Open a command prompt and run

iio_info -a 

or

iio_info -u "ip:192.168.2.1"

university/tools/m2k/scopy-troubleshooting.txt · Last modified: 03 Sep 2020 13:25 by Cristina Suteu