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--- resources:tools-software:ace:knownissues [20 Feb 2020 15:54] – Eoin Hanrahan
+++ resources:tools-software:ace:knownissues [27 Feb 2020 12:44] – update to ACEZIP file fail Frank Meaney
@@ Line 168: / Line 168: @@
 This issues has been fixed with the latest release of ACE, v1.15.2818.1254
 </note>
+===== ACEZIP file crashing when launched =====
+In some cases when you try to open an ACEZIP file it may result in the ACE application crashing.
+If this happens, follow these steps to add the plug-in within the ACE application.
+  - Open ACE
+  - Click on Plug-In MarketPlace (Plug-in manager)
+  - Click on Installed Packages
+  - Enter the name of the plug-in to the search box eg. AD1234
+  - If the plug-in is found then Select it and click "Uninstall Selected"
+  - Click on Settings
+  - Click on Plug-ins
+  - Click on the + sign to the right of the "Zipped Plug-in Sources"
+  - Under name , enter a new value eg "NewSource"
+  - In the Source Column click on the box with three dots  "...".
+  - When the pop-up opens find and select the ACEZIP file
+  - Click open (This will now have created a new Zipped Plug-in source )
+  - Click Ok to return to the "Plug-in Manager"
+  - Click on "Available Packages "
+  - Click on the name you used in step 9 "NewSource"
+  - Click on available plug-in eg. Board.AD1234
+  - Click "Install Selected"
+  - Click Close (The plug-in should now be available for use)
 ===== Contact ACE Support =====

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