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resources:tools-software:ace:knownissues [12 Dec 2019 12:23] – Added -ACE Version Updater not working Frank Meaneyresources:tools-software:ace:knownissues [10 Jan 2020 15:29] – [Contact ACE Support] Frank Meaney
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     - Retry the plug-in installation by double clicking the ACEZIP.     - Retry the plug-in installation by double clicking the ACEZIP.
  
- 
-===== ACE Version Updater not working ===== 
- 
-Some of the earlier versions of ACE Release 1.13 had an issue where the ACE updater was not detecting and downloading the latest version of ACE. 
- 
-If this happens, simply download the latest version of ACE from the Analog Website and install manually. 
- 
-This was resolved in ACE version 1.14.2763.1212. 
  
 ===== High-Speed DAC Eval Boards are not discovered ===== ===== High-Speed DAC Eval Boards are not discovered =====
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   - Check the box "Replace all child object..." {{ :resources:tools-software:ace:knownissues.advancedfilepermissions.png |}}   - Check the box "Replace all child object..." {{ :resources:tools-software:ace:knownissues.advancedfilepermissions.png |}}
   - Click Apply   - Click Apply
 +
 +
 +===== ACE Version Updater not working =====
 +<WRAP center round info 60%>
 +This issue only affects ACE Version 1.13
 +</WRAP>
 +
 +Some of the earlier versions of ACE Release 1.13 had an issue where the ACE updater was not detecting and downloading the latest version of ACE. If this happens, simply download the latest version of ACE from the [[https://www.analog.com/en/design-center/evaluation-hardware-and-software/ace-software.html|Analog Website]] and install manually. 
 +
 +This was resolved in ACE version 1.14.2763.1212.
 +
 +
  
 ===== ACE Crashes on Startup after Update ===== ===== ACE Crashes on Startup after Update =====
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 This issues has been fixed with the latest release of ACE, v1.15.2818.1254 This issues has been fixed with the latest release of ACE, v1.15.2818.1254
 </note> </note>
 +
 +===== Contact ACE Support =====
 +<note important>
 +
 +If the above issues do not resolve your issue then 
 +use the "Report Issue" function from the ACE menu.
 +
 +Alternatively please contact ACE support at 
 +[[mailto:ACE.Support@Analog.com|ACE.Support@Analog.com]]
 +
 +
 +</note>
 +
 +
 +
resources/tools-software/ace/knownissues.txt · Last modified: 22 Jan 2024 14:07 by Sid Balasubramanian