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| resources:tools-software:ace:knownissues [23 Jan 2020 20:18] – [High-Speed DAC Eval Boards are not discovered] Max Lehuraux | resources:tools-software:ace:knownissues [03 Jan 2021 21:46] – fix links Robin Getz | ||
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| ======= Known Issues (ACE Software) ====== | ======= Known Issues (ACE Software) ====== | ||
| + | |||
| + | You can return to the ACE WIKI Homepage here: | ||
| + | **[[resources: | ||
| ===== ACEZIP File Installation Unsuccessful Due to Security Block ===== | ===== ACEZIP File Installation Unsuccessful Due to Security Block ===== | ||
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| - Retry the plug-in installation by double clicking the ACEZIP. | - Retry the plug-in installation by double clicking the ACEZIP. | ||
| + | ===== Graphing Issues ===== | ||
| + | On some machines it has been found that the ACE application is not graphing as expected. | ||
| + | If this occurs then open the settings tab in ACE and toggle the “Use Hardware Acceleration” checkbox. | ||
| + | Also please check that the PC in question has the most UpToDate graphics driver. | ||
| + | |||
| + | {{: | ||
| + | |||
| + | |||
| + | Note: ACE will need to be restarted to reflect any changes made on this settings page. | ||
| + | | ||
| ===== High-Speed DAC Eval Boards are not discovered ===== | ===== High-Speed DAC Eval Boards are not discovered ===== | ||
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| </ | </ | ||
| - | Some of the earlier versions of ACE Release 1.13 had an issue where the ACE updater was not detecting and downloading the latest version of ACE. If this happens, simply download the latest version of ACE from the [[https:// | + | Some of the earlier versions of ACE Release 1.13 had an issue where the ACE updater was not detecting and downloading the latest version of ACE. If this happens, simply download the latest version of ACE from the [[adi>en/ |
| This was resolved in ACE version 1.14.2763.1212. | This was resolved in ACE version 1.14.2763.1212. | ||
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| This issues has been fixed with the latest release of ACE, v1.15.2818.1254 | This issues has been fixed with the latest release of ACE, v1.15.2818.1254 | ||
| </ | </ | ||
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| + | |||
| + | ===== ACEZIP file crashing when launched ===== | ||
| + | |||
| + | In some cases when you try to open an ACEZIP file it may result in the ACE application crashing. | ||
| + | |||
| + | If this happens, follow these steps to add the plug-in within the ACE application. | ||
| + | - Open ACE | ||
| + | - Click on Plug-In MarketPlace (Plug-in manager) | ||
| + | - Click on Installed Packages | ||
| + | - Enter the name of the plug-in to the search box eg. AD1234 | ||
| + | - If the plug-in is found then Select it and click " | ||
| + | - Click on Settings | ||
| + | - Click on Plug-ins | ||
| + | - Click on the + sign to the right of the " | ||
| + | - Under name , enter a new value eg " | ||
| + | - In the Source Column click on the box with three dots " | ||
| + | - When the pop-up opens find and select the ACEZIP file | ||
| + | - Click open (This will now have created a new Zipped Plug-in source ) | ||
| + | - Click Ok to return to the " | ||
| + | - Click on " | ||
| + | - Click on the name you used in step 9 " | ||
| + | - Click on available plug-in eg. Board.AD1234 | ||
| + | - Click " | ||
| + | - Click Close (The plug-in should now be available for use) | ||
| ===== Contact ACE Support ===== | ===== Contact ACE Support ===== | ||
resources/tools-software/ace/knownissues.txt · Last modified: 22 Jan 2024 14:07 by Sid Balasubramanian