This is an old revision of the document!
Sometimes we change things or you change something and ACE isn't quite right afterwards. To get back to a fresh, cleanly installed state there's a few things you have to do. Soon we'll introduce a feature to do this automatically. For now, to fix up plug-ins not loading, failed updates or ACE failing to load, try the steps below to scrub things clean and get back to a blank slate.
Step 1. Open the install directory for ACE and run the uninstall.exe
Step 2. Ensure you check the ScrubUninstall check box in the Components window as shown below:
If you have any issues with this method, you can still perform a manual scrub using the steps outlined below.
Step 1. Run the ACE uninstaller
Step 2. Launch Windows File Explorer with ADMIN privileges (Windows 7)
Step 3. Open %ProgramFiles(x86)%\Analog Devices\ACE and delete any files contained within
Step 4. Open %LocalAppData%\Analog Devices\ACE and delete files within
Step 5. Open %ProgramData%\Analog Devices\ACE and delete files within
Step 6. Download the latest ACE version from http://www.analog.com/ace and re-install