This version (13 Mar 2019 16:45) was approved by Michael Looney.

Help and Support

Do you need help or have general support questions? This page will help you resolve these.

This page has a quickstart troubleshooting approach that presents some general questions and common pitfalls, but if you have a specific issue which requires more information or detail please contact us through EngineerZone or Email. (links can be found further down on the page where to direct specific questions)

What to do When Things Go Wrong

There are many things that can go wrong, but if you are having issues getting the board or software working, here are a few simple things you can try before contacting Analog Devices.

  1. Check the Power on EVAL-ADuCM355
    • Check the voltage between P2 connector Pins 1(3.3V) and 4(GND)
    • Close the jumper P5 light the power LED DS1.
  2. Program the ADuCM355
    • Program an example project to the ADuCM355 using the programming tools provided.

Hardware, Software, and Documentation Questions

If you have any questions regarding the ADuCM355 or issues following any of the documentation feel free to ask us a question.

When asking a question please take the time to give a detailed description of your problem. If you are experiencing a problem please state the steps you have executed, the result you expected you would get and the result you actually got. By doing so you enable us to provide you precise and detailed answers in a timely manner.

Before asking questions please take the time to check if somebody else already asked the same question. You might just find your question already answered.

End of Document

resources/eval/user-guides/eval_aducm355emcz/help_and_support.txt · Last modified: 29 Nov 2018 12:26 by Connie Collins